Working at St Georges Lodge Residential Care Home
46 Chesswood Road, Worthing, BN11 2AG
Operated by Bushby Care Ltd
26 bedsResidential homes
Workplace Score
4.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.5/10
Key Finding
"Staff feel supported with good training and daily activities, but medication safety errors and no registered manager are major concerns."
Safety & Risk
2/10
✕
Medicines were not always managed safely... The staff member signed the Medication Administration Record (MAR) to confirm the person had taken their medicine, although they had not... The stocks of 1 medicine... did not tally... A bottle of eyedrops was out of date.
Staff Culture
6/10
✓
Staff told us they felt supported by the management team. The manager and deputy manager worked on the floor alongside care staff, with the manager occasionally working a night shift.
Staffing Levels
4/10
!
All 3 staff files showed gaps in their employment histories so the provider could not be assured they had the necessary skills and experience to undertake their roles.
Training & Dev
6/10
✓
Staff completed a range of training to enable them to undertake their role and responsibilities effectively. They received regular supervision from their line managers.
Management
3/10
✕
The home had been without a registered manager for over a year at the time of this assessment. However, a new manager had been appointed and was in the process of registering with the Commission.
Programmes
5/10
!
Activities were organised for people every day. On the day we visited, people were making biscuits, an activity which they clearly enjoyed... They have animal visits.
Points to consider
No permanent manager in place yet, and oversight misses major risks like poor moving practices and recruitment gaps.
The home had been without a registered manager for over a year... Issues found as part of this assessment had not been identified by the provider.
Recruitment records miss full work histories for new staff, so skills and experience are not assured.
All 3 staff files showed gaps in their employment histories so the provider could not be assured they had the necessary skills and experience.
Medication handling has errors like signing records before giving tablets, stock mismatches, and out of date items.
The staff member signed the MAR to confirm the person had taken their medicine, although they had not... stocks of 1 medicine... did not tally... A bottle of eyedrops was out of date.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2021
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews