Last updated: 9 February 2026
"Strong training, consistent staffing and robust safety practices, although activities lack a dedicated coordinator."
Staff had received training in awareness of safeguarding and applied their knowledge [...] Risk assessments were in place which provided guidance and direction to staff. [...] Medicines care plans and risk assessments were detailed [...] The service carried out regular audits of medicines.
Staff were passionate and motivated to provide safe person-centred care. Staff told us the registered manager was supportive and provided encouragement to them in developing their knowledge and skills.
There were enough staff to support people with their care and social needs safely. [...] The staff were a familiar and consistent team who knew people and their needs well.
Staff had received training and were confident in applying this in their role. Additional specialist training had been provided to ensure staff were able to respond to people's changing needs. Staff received regular supervisions which they found to be supportive of their development and well being.
Staff told us the registered manager was supportive and provided encouragement to them in developing their knowledge and skills.
People were supported to take part in social interests and hobbies. One person told us they enjoyed swimming [...] They've taken [family member] swimming and they go on a lot of trips. [...] The staff had assisted the person to join a local football club.
No dedicated activities coordinator or specialist programmes, so the role mixes personal care with basic outings like swimming and bowling.
Relatives' comments included, '[Family member] goes swimming twice a week, 10 pin bowling and is able to go out with [staff] for a drive.' [...] they've taken [family member] swimming and they go on a lot of trips.
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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