Working at St George's Hotel

Safety risks from poor medication handling and missing fire drills mean more chance of errors or emergencies going wrong.

Medicines were dispensed from their original packaging into a pot before being taken to the person who was taking them. Sometimes staff took medicines for more than one person at a time. No practice fire evacuations had been completed.

No real activities programme yet, so your days would mostly be routine personal care with little variety.

People and staff told us there weren't always a lot of things to do. One person told us they were sometimes a bit bored.

Staffing is adequate but nothing special, had been short staffed recently even if new recruits are helping now.

Staff told us the service had been short staffed, but the team had worked to make sure everyone's needs were still met.