Working at St Georges
Ratcliffe Road, Leicester, LE2 3TE
Operated by Prime Life Limited
36 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Supportive management, stable staffing and strong safety, although basic training without career development and adequate but uninnovative activities hold it back."
Safety & Risk
8/10
✓
IPC and medicines management arrangements were robust. Safeguarding concerns were raised as required, and staff knew how to raise concerns. People received safe care and were protected from the risk of abuse and harm.
Staff Culture
7/10
✓
There was a positive culture and the atmosphere was calm and relaxed. Staff told us they enjoyed working at the service... felt overall well supported. 'morale was good and, there is a clear team ethic in place now.'
Staffing Levels
7/10
✓
They added they had no care vacancies and were operating with a core group of consistent staff. One staff member told us, 'With the number of people we have here currently the staffing level is about right. We are able to support people and not rush.'
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff had completed essential training to meet people's needs safely and to a suitable standard. Records we viewed demonstrated that staff had received the training and supervision that they needed.
Management
7/10
✓
The registered manager was approachable and always available to them should they need assistance or support. One staff member told us, 'The difference between the previous and current management team is like "night and day". It is a 100% more stable now and managed well.'
Programmes
6/10
✓
Per 2018 comprehensive inspection: We found there were adequate activities offered... activity co-ordinator maintained an individual record... 1-2 trips a month... 'chair-o-bics' sessions... staff undertaking a game of scrabble.
Points to consider
Staff get basic required training plus some dementia courses, but no details on funded qualifications or career development.
Per 2018 comprehensive inspection: Staff had completed essential training to meet people's needs safely and to a suitable standard. 30% of care staff have attended a specialised dementia course and all staff have completed the 'virtual dementia training'
Activities include a coordinator, outings, games and chair exercises, but no innovative or specialist programmes to enrich the role.
Per 2018 comprehensive inspection: activity co-ordinator... 1-2 trips a month out in the community... 'chair-o-bics' sessions every other week... staff undertaking a game of scrabble
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews