Last updated: 10 February 2026
"Approachable management and a happy supportive team, but staffing meets only basic needs without extras for personalised care."
2020 IPC inspection: assured service met good infection prevention and control guidelines; 2019: medicines managed safely, staff confident in safeguarding and incident reporting.
Per 2019 comprehensive inspection: staff reported high level of job satisfaction; 'we have a good team and the manager supports us'; open transparent culture.
Per 2019 comprehensive inspection: no agency staff being used; people and staff told us there were enough staff on duty to meet people's needs.
Per 2019 comprehensive inspection: staff provided annual training in safeguarding, moving and handling and dementia; new staff induction and regular supervision.
Per 2019 comprehensive inspection: registered manager was very accessible with open office door, approachable and hands-on; staff felt comfortable raising concerns.
Per 2019 comprehensive inspection: weekly activities board, 'home safari' with animals like owls and rabbits, nursery children visits, pastoral sister 1-1 six days a week.
Staff numbers are just enough to meet basic needs with no agency, but no extra for unhurried personalised care.
People and staff told us there were enough staff on duty to meet people's needs. During our inspection we saw that staff were responsive to requests for assistance.
Only standard training like dementia and moving people, no specialist courses or paid qualifications.
This included annual training in safeguarding, moving and handling and dementia. Staff told us, 'Yes we get all the training we need'.
Activities include animal visits and kids from nursery plus spiritual time, but no special innovative programmes.
a 'home safari' where animals, including owls and rabbits, were brought to the home and nursery children also came to visit the sisters.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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