Working at St Edmunds Residential Home

Managers quality checks and audits miss problems like gaps in risks and care notes.

Governance systems had not identified the issues we found and therefore need to be strengthened in some areas.

Recruitment checks on new staff are not thorough, missing things like past offences or job history gaps.

Pre-employment checks were in place, but were not always sufficiently robust. We found an historical offence had been reported by a staff member. However, there was no reference to any discussion or risk assessment being completed on this.

Activities are basic on weekdays only with an early-finishing coordinator, nothing on weekends so shifts feel routine.

People told us they enjoyed the activities on offer but sometimes at the weekends they got bored... There needs to be more at the weekends.