Working at St Edmunds

Risks to people's individual safety had been managed well... Staff understood how to report incidents and accidents... The registered manager had thoroughly investigated any incidents or accidents.

The staff told us they felt valued and supported. This demonstrated an open culture in the home.

The staff we spoke with told us they had received enough training to enable them to provide people with effective care. One staff member told us how they had recently had training in the management of diabetes.

People and relatives told us they knew who the registered manager was and that they felt the home was managed well. One person said, 'The manager's lovely, when she sees me she comes and gives me a hug.'

There was a schedule of activities that people could choose from. These included arts and crafts, baking, quizzes and chair exercises. Outside people also visited the home to provide entertainment.