Last updated: 10 February 2026
"Staff feel supported by management with good training, positive culture and strong safety, although some agency staffing and basic activities hold it back."
2022 targeted IPC inspection: We were assured that the provider was using PPE effectively and safely, accessing testing for people and staff, preventing outbreaks, and following guidance on cleaning and visitors with risk assessments.
Per 2019 comprehensive inspection: Staff told us they felt supported by the registered manager and worked well together as a team. One member of staff said, 'We want people to be happy and achieve any goals they want to work towards.'
Per 2019 comprehensive inspection: There was a consistent staff team and where agency staff were utilised they used a regular agency, so they had a chance to know people and their routine. The registered manager had recruited some agency staff to permanent posts.
Per 2019 comprehensive inspection: Staff were supported to attend training courses and to achieve nationally recognised certificates. Staff received supervision and had yearly appraisals with the registered manager.
Per 2019 comprehensive inspection: Staff told us they felt supported by the registered manager. One member of staff said, 'There has been lots of positive changes since the new manager, they have been a breath of fresh air... They are supportive and always thank staff for their work.'
Per 2019 comprehensive inspection: Social activities were very inclusive... two planned activities a day... coffee morning every Tuesday, Arts and Crafts every Thursday... bingo... church service... staff went out for walks with people.
Staffing is adequate with enough staff on shift but they sometimes use agency workers from a regular agency.
Per 2019: there was a consistent staff team and where agency staff were utilised they used a regular agency, so they had a chance to know people and their routine.
Activities are regular and varied like bingo, crafts, coffee mornings and outings but basic group events with no specialist programmes or coordinator.
Per 2019: two planned activities a day... coffee morning every Tuesday, Arts and Crafts every Thursday... bingo... church service... out for walks.
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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