Last updated: 9 February 2026
"Stable staff with good training and a positive culture, but no registered manager and outdated infection control hold it back."
We were not assured that the provider was admitting people safely to the service. Government guidelines were not being followed... infection prevention and control policy was out of date.
Per 2019 comprehensive inspection: Staff told us they felt valued and supported... [Registered manager] is always helpful... positive working culture.
Per 2019 comprehensive inspection: Staffing levels enabled people's care needs to be met... staff have been here for many years they work well together in a very efficient manner.
Per 2019 comprehensive inspection: Staff were regularly trained by the registered manager on a wide range of topics... regular supervisions and annual appraisals.
The registered manager had been absent from the service since May 2021. The service had appointed an interim manager, who was not registered with the commission at the time of the inspection.
Per 2019 comprehensive inspection: People were supported to take part in activities... outings... circus and park... certain group activities in the home.
No permanent manager on site, just an interim one and the owner visiting weekly.
The registered manager had been absent from the service since May 2021. The service had appointed an interim manager, who was not registered with the commission at the time of the inspection.
Infection control policies are out of date and they are not fully following testing rules for new residents.
We were not assured that the provider was admitting people safely to the service. Government guidelines were not being followed in relation to enhanced testing regimes... The information contained within the policies and procedures was out of date.
They did not do full checks when hiring staff like getting references or explaining work history gaps.
Per 2019 comprehensive inspection: Recruitment files did not contain references from previous employers and there were no recorded explanations for employment gaps for staff employed.
AI Generated
Last inspected: June 2021
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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