Last updated: 9 February 2026
"Inspirational leadership and an open, empowering culture with excellent training and robust safety practices."
Per 2022: good IPC practices, audits, named lead, no COVID cases; assured on all prevention measures. Per 2019: robust safeguarding systems; detailed risk assessments with national tools; safe medicines management; learning from incidents via regular assessments.
Per 2019 inspection: 'extremely positive, open and empowering culture'; Gold Investors in People with 91% staff trust; staff felt included and supported. Per 2022: 'Staff told us communication was really good and everyone worked as a team.'
Per 2019 inspection: consistently deployed more staff than needed according to dependency tool; 'staff were always available to support people and to spend time with them during their chosen activities.' Per 2022: measures in place to mitigate COVID-19 related staff pressures.
Per 2019 inspection: structured supervisions and appraisals; supported to complete nationally recognised qualifications including nursing associate training; specialist assessors for individual learning styles; 'dementia bus training…refreshed yearly.'
Per 2019 inspection: Provider awarded Gold Investors in People; staff described managers as 'inspirational', 'inclusive' and 'open'; 'They're all really approachable.'
Per 2019 inspection: varied programme led by activities coordinator and three staff; outings like boat trips, wheelchair ice skating; armchair yoga, gardening, singalongs, cooking; intergenerational with schools/nursery; dementia-friendly design with Stirling University.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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