Working at St Clements Nursing Home
170 St Clements Hill, Norwich, NR3 4DG
Operated by Acanthus Health Care Limited
26 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff feel valued with strong teamwork, stable long-standing staff and good safety, but fewer activities since the activities coordinator left."
Safety & Risk
8/10
✓
Staff were trained in safeguarding and knew what to do... Risks to people`s well-being and health were assessed and measures were in place to mitigate risks. Medicines were stored securely and regularly audited.
Staff Culture
8/10
✓
Staff were motivated and enjoyed strong team work. Staff felt valued and well-supported by the management team. Staff spoke positively about the support they received from the management team.
Staffing Levels
7/10
✓
Staff told us they had time to spend with people and did not need to rush their care or support. Staff working at the home were long standing and knew people well.
Training & Dev
7/10
✓
Staff had training about dementia and other conditions people lived with. Staff were trained to use special equipment such as percutaneous endoscopic gastrostomy (PEG) tubes. Staff completed the care certificate.
Management
7/10
✓
People, their relatives and staff told us the registered manager was approachable, they felt listened to when they had any concerns. Staff felt valued and well-supported by the management team.
Programmes
3/10
✕
The activities co-ordinator had recently left and recruitment of a replacement was underway. People told us that since they had left, there had been a reduction in activities on offer.
Points to consider
The activities coordinator left recently, so there are fewer activities now and the role is more routine personal care.
The activities co-ordinator had recently left and recruitment of a replacement was underway. People told us that since they had left, there had been a reduction in activities on offer.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews