Last updated: 10 February 2026
"Good leadership, training and supportive culture, but safety risks from inconsistent management and occasional staffing waits hold it back."
People were not always protected from risks... inconsistent approach to risk management... risk people may not receive medicines and creams as required, breach of Regulation 12. Per 2019 comprehensive inspection.
Staff told us they felt supported in their roles. 'Things are good... I am happy.' Provider supportive of staff well-being per 2020 targeted inspection. Per 2019 comprehensive inspection.
Overall there were enough staff available to ensure people's safety. However, some people and their families told us they had to wait for support when staff were busy. Per 2019 comprehensive inspection.
Staff told us, and records showed, that they had up to date training across a range of key areas. Staff had regular supervision. Per 2019 comprehensive inspection.
Staff told us the registered manager was approachable and a good leader; 'Things are good, it's much better since we have been taken over... I am happy.' Per 2019 comprehensive inspection.
People were provided with some opportunities for activity and occupation. Activities were provided daily, local nursery visited regularly, recruiting second activity coordinator. Per 2019 comprehensive inspection.
Not safe enough because some risks like health conditions and weight loss were not properly assessed, and medication like creams was not always applied as needed.
People were not always protected from risks associated with their care and support. There was an inconsistent approach to risk management... limited evidence to show prescription creams had been applied as directed. Per 2019 comprehensive inspection.
Staffing is adequate but sometimes staff get too busy and residents have to wait a long time for help.
Overall, there were enough staff to ensure people's safety, however there were times when staff were too busy to ensure people's needs were met in a timely manner. Per 2019 comprehensive inspection.
Only basic daily activities and nursery visits, so the job lacks variety without more creative programmes.
Further work was needed to ensure people provided with appropriate opportunities for meaningful activity... recruiting to second activity coordinator post. Per 2019 comprehensive inspection.
AI Generated
Last inspected: October 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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