Last updated: 9 February 2026
"Staff feel well supported with regular supervisions, good training and a positive team culture, although activities are routine without specialist therapies."
Staff received safeguarding training and knew how to recognise the signs of abuse. Staff understood how to report concerns. People's risks were identified and assessed appropriately.
There was a positive culture where staff and management took pride in the care and support they provided. A senior carer told us, 'We're such a close team, staff morale is good, and we're well supported.'
We observed, and records showed that there were enough staff to meet people's needs. A person told us, 'You never wait a long time.' Staff told us that the registered manager had listened to their feedback about staff numbers during the morning and increased numbers of staff on the rota.
Staff completed the Care Certificate and were encouraged to pursue further training such as Diploma in Health and Social Care. Staff told us they have access to a range of training.
Staff told us they felt well supported, received regular supervisions and an annual appraisal. The registered manager had listened to their feedback about staff numbers and increased numbers on the rota.
People had access to a structured activities programme. People were offered activities such as keep fit, visits from local nursery groups, music and wine afternoons, quizzes, afternoon teas and bingo.
There is a regular activities programme with quizzes, music, games, and child visits, but no specialist therapies or innovative projects, so the role is still mostly routine personal care.
People had access to a structured activities programme. People were offered activities such as keep fit, visits from local nursery groups, music and wine afternoons, quizzes, afternoon teas and bingo.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp