Working at St Clair House
32 Basset Road, Camborne, TR14 8SL
Operated by St.Clair Care Limited
25 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported by management and enjoy a positive team culture, but basic activities without a dedicated coordinator and staff covering shift gaps are drawbacks."
Safety & Risk
7/10
✓
The provider had systems in place to protect people from the risk of abuse and people told us they felt safe. Risk assessments were completed to help identify and minimise risks to people. Systems to manage medicines were judged as being safe.
Staff Culture
7/10
✓
There was a positive culture within the staff team and staff told us they felt supported by the management team. One staff member said, 'We are happy to cover shifts when we can. It's a very supportive team'.
Staffing Levels
6/10
✓
There were sufficient numbers of staff employed and on duty to meet people's assessed needs. Staff told us they supported any gaps in shift rotas.
Training & Dev
6/10
✓
Staff told us they had received the training they needed to meet people's needs safely and effectively. The training matrix tracked staff training, and this helped ensure all staff received the training and updates needed.
Management
7/10
✓
Staff told us they felt supported by the registered manager and senior staff. The registered manager promoted a positive person-centred culture and fully understood their responsibilities as a registered manager.
Programmes
5/10
!
People had access to a range of activities both in the service and the community. Some people chose to take part in group activities. Some people preferred one to one activity in their rooms.
Points to consider
No dedicated activities coordinator, so the role is mostly routine personal care with some basic group activities and chats added on.
People had access to a range of activities both in the service and the community. Some people chose to take part in group activities.
Staffing is adequate but staff have to cover shift gaps themselves, which can make workloads heavier at times.
Staff told us they supported any gaps in shift rotas. One staff member said, 'We are happy to cover shifts when we can.'
Only standard mandatory training and induction mentioned, no specialist courses or funded qualifications for career growth.
Staff told us they had received the training they needed to meet people's needs safely and effectively. The training matrix tracked staff training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews