Working at St Christopher's House
6 Mays Lane, Barnet, EN5 2EE
Operated by Platinum Health Resources Limited
6 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Staff feel supported by a fair manager with good training and stable staffing, but basic activities and gaps in medicines guidance need improvement."
Safety & Risk
6/10
✓
Processes in place to support medicines management and administration ensure people received their medicines safely and as prescribed. However, we did find that where people had been prescribed 'as and when required' (PRN) medicines, a PRN protocol had not been compiled to give staff guidance on how and when those medicines should be administered.
Staff Culture
7/10
✓
Support staff also spoke positively of the registered manager and the nominated individual and told us that they were open, transparent and always available to help. One staff member told us, 'Good company, very fair manager, very fair'
Staffing Levels
6/10
✓
We observed there to be sufficient numbers of staff available at all times to support people safely.
Training & Dev
7/10
✓
Staff told us and records confirmed that they received a comprehensive induction prior to starting work at the service followed by training and updates in a variety of topics associated with their role. Staff also had access to regular training to refresh and update their knowledge.
Management
7/10
✓
People knew the registered manager and we observed people throughout the inspection approach them with confidence. The registered manager and staff made themselves available for people at all times.
Programmes
5/10
!
People told us that they participated in activities of their choice which including daily living activities such as cooking, cleaning, shopping and laundry as well as outings, eating out, meditation, yoga, playing a musical instrument, going for walks and arts and craft.
Points to consider
No dedicated activities coordinator or specialist programmes, so the role involves mostly basic activities like arts and crafts, yoga and outings alongside routine care.
People told us that they participated in activities of their choice which including daily living activities such as cooking, cleaning, shopping and laundry as well as outings, eating out, meditation, yoga, playing a musical instrument, going for walks and arts and craft.
Gaps in medication processes like missing guidance for as-needed painkillers and unrecorded checks, even though fixed after inspection.
However, we did find that where people had been prescribed 'as and when required' (PRN) medicines, a PRN protocol had not been compiled to give staff guidance on how and when those medicines should be administered.
Quality checks and audits not always formally recorded, so oversight relies on informal processes.
Management oversight processes in place enabled the registered manager to monitor the quality of care people received. However, these checks and audits were not always formally recorded.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews