Last updated: 9 February 2026
"Supportive management, strong teamwork and enough staff to meet needs, although training is not fully up to date for new starters and activities are mostly routine."
Per 2022: We were assured the service was following appropriate infection prevention and control procedures to keep people safe. Per 2018: Medicines were managed, administered and stored safely.
Per 2018 comprehensive inspection: Staff told us that the management team was very approachable and supportive. They said there was a strong sense of teamwork.
Per 2018: 'There has been some good changes in staff and staffing levels. There are more of us now to support people appropriately and to spend time with them.' Per 2022: There were enough staff to meet people's needs.
Per 2018 comprehensive inspection: there was 81.3 percent overall compliance rate with mandatory training, impacted by recent staff recruitment.
Per 2018 comprehensive inspection: People, relatives and staff spoke positively of the management and the improvements that had been made.
Per 2018 comprehensive inspection: activities team ran varied programme including quizzes, arts and crafts, French lessons, bingo, sensory activities, community links with schools and art group.
Staff get standard mandatory training but it's only 81% up to date because of new starters, with no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: there was 81.3 percent overall compliance rate with mandatory training. The registered manager told us that the expectation was to reach 100 percent compliance rate but this had been impacted by recent staff recruitment
Activities include quizzes, bingo, crafts and some school visits but are mostly routine, so days are still mainly personal care tasks.
Per 2018 comprehensive inspection: The activities programme included quizzes, arts and crafts, French lessons, bingo and sensory activities such as hand massage.
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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