Working at St Cecilia's Care Home
19-21 Stepney Road, Scarborough, YO12 5BN
Operated by St. Cecilia's Care Services Limited
21 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Staff feel listened to with approachable management and strong team culture, but basic risk assessments for falls mean safety needs improvement."
Safety & Risk
4/10
!
There was limited assurance about safety in relation to some aspects of the risk assessment processes. Evidence based risk assessments were not used... around falls management.
Staff Culture
6/10
✓
Staff told us they felt listened to and that the registered manager was approachable. Staff understood the provider's vision for the service and told us they worked as a team to deliver high standards.
Staffing Levels
6/10
✓
Staffing levels were appropriate and ensured people received responsive care and support. The management team had devised a tool they could use to understand the number of staff they required.
Training & Dev
6/10
✓
Staff had completed a comprehensive induction and training programme. They had opportunity for supervision and appraisal.
Management
7/10
✓
Staff told us they felt listened to and that the registered manager was approachable. The registered manager and management team were well respected.
Programmes
6/10
✓
People were engaged in the programme of activities... supported people to access dementia friendly activities such as 'Singing on the brain', dementia swimming sessions and dementia friendly films.
Points to consider
Risk assessments for falls and distress are basic and miss evidence-based best practice, so safety processes need work.
Evidence based risk assessments were not used to direct staff to understand hazards and control measures better. For example, around falls management.
Staffing is adequate with enough people on shift but nothing extra like details on low agency use or stable long-term team.
Staffing levels were appropriate and ensured people received responsive care and support.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews