Working at St Cecilia
29 Nelson Road, Poole, BH12 1ES
Operated by St. Cecilia Care Dorset Limited
15 bedsResidential homes
Workplace Score
7.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.8/10
Key Finding
"Long-serving staff feel valued in a supportive culture, but limited activities and recruitment gaps need attention."
Safety & Risk
8/10
✓
The service had a proactive and positive culture of safety, based on openness and honesty. They listened to concerns about safety and investigated and reported safety events.
Staff Culture
9/10
✓
Staff felt appreciated and were proud to work for the service.
Staffing Levels
8/10
✓
Most of the staff working at St Cecilia had long service over 5 years, and many over 10 years. This long service had directly contributed to continuity for people.
Training & Dev
8/10
✓
Staff were supported by a comprehensive induction and training programme, including supervisions and the completion of national diplomas.
Management
8/10
✓
The registered manager had an ‘open-door’ policy in place; people, their relatives and staff told us they were always accessible.
Programmes
3/10
✕
Care, support and activities were tailored to people’s individual needs, wishes and preferences.
Points to consider
No activities coordinator or varied events programme, so shifts are mostly one-on-one personal care and chats.
No dedicated activities coordinator, pet therapy, gardening, intergenerational projects or multiple structured activities mentioned; only individual tailored activities described.
Recruitment paperwork had some gaps that needed fixing right during the inspection.
However, we found some gaps in records. The registered manager put plans in place to strengthen the process during the inspection, and we were fully assured by the actions taken.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews