Working at St. Catherines Residential Care Home

Medicines handling is unsafe with missing records and no checks on old patches or cream dates, adding risk to daily tasks.

We identified incomplete records in the service’s Controlled Drugs register... no records were available to confirm the removal of previous patches prior to application of new ones.

Hiring missed safety checks for some staff including one fired from a previous care job and inductions done in just 2 days.

We identified one instance where the registered manager had not followed the required procedures to ensure safe recruitment... induction records indicated that some staff members’ induction had been completed in just 2 days.

Mandatory training is not up to date for some staff and there are no checks to see if they can apply it properly.

The provider’s staff training audit had identified that a staff member had not completed all their mandatory training... The provider had not assessed staff competency skills following training.