Working at St Catherine's Care Home

There was a proactive culture of analysing incidents and learning from them. Staff managed medicines safely and were well trained.

Staff morale was high and turnover relatively low. The majority of staff had worked at the service for several years.

Staff received extensive training and were well supported in their role... additional dementia awareness training and relationship/intimacy awareness training. Dementia champions were in place.

Feedback about the manager and staff was consistently positive from people, relatives and external professionals. Oversight of all aspects of the service was strong.