Working at St Catherines Care Home

Staffing gets stretched with unexpected sick days and no cover sometimes, leaving too few staff especially for personal care choices or weekends.

on 2 recent occasions it had not been possible to provide cover, which meant there was only 1 female staff member in the building on one occasion, which could impact on meeting people's preferences with personal care.

Some safety risks like fall sensors or locked creams aren't always followed through properly.

where one person required a room sensor to alert staff when they moved, this had not been switched on... people's prescribed creams were stored in lockable boxes in their bedrooms, however, we found some had been left unlocked.

Training has gaps in key areas like clinical skills and using the records system properly.

There remained some gaps in training identified for clinical staff... staff training in the use of the electronic recording system could be more effective.