Working at St Catherine's Care Home
1 East Lane, York, YO30 1AH
Operated by Wellburn Care Homes Limited
55 bedsResidential homes
Workplace Score
4.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.9/10
Key Finding
"Staff feel supported with varied activities and strong safety measures, but no permanent manager and some agency staffing hold it back."
Safety & Risk
6/10
✓
2022: Assured provider met all infection control standards (PPE, testing, outbreaks, hygiene); per 2017: Safeguarding and risk processes adequate, minor PRN medicine guidance gaps fixed immediately.
Staff Culture
6/10
✓
Per 2017: Staff felt supported by management, described open door policy and approachable leaders; 2022: Wellbeing support book and helplines provided to all staff.
Staffing Levels
5/10
!
Per 2017 comprehensive inspection: Sufficient staff were deployed to meet people's needs; rotas maintained at planned levels with agency staff used where necessary to cover gaps.
Training & Dev
5/10
!
Per 2017: Staff completed regular training per matrix, but some needed updates (e.g. 7/54 on adult safeguarding, 8/54 on diversity training).
Management
2/10
✕
At the time of our visit, the location did not have a registered manager registered with CQC; however, was in the process of recruiting to this role. (2022 targeted inspection)
Programmes
6/10
✓
Per 2017: Two activities coordinators arranged varied programme (baking gingerbread, singing/dancing, animals visiting, garden use); positive feedback and observed sessions.
Points to consider
No permanent manager in post right now.
the location did not have a registered manager registered with CQC; however, was in the process of recruiting to this role.
Staffing is adequate but agency workers cover some shifts.
Rotas for the four week period before our visit showed staffing levels were maintained at this level with other members of the team or agency staff used where necessary to cover gaps in the rota.
Only standard training and some staff behind on basics like safeguarding.
seven out of 54 staff needed to complete adult safeguarding training and eight staff needed to complete training on diversity, equality and inclusion.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews