Last updated: 9 February 2026
"Regular stable staffing without agency use and good staff morale, but infection control slips and standard training without specialist courses."
Per 2022 inspection: Minor issues noted - 'not all clinical waste bins were pedal bin types... not all communal bathrooms and toilets had paper hand towels available.'
Per 2022 inspection: '"Moral is really good. Staff support is really good, we\'ve all pulled together"'
Per 2022 inspection: 'People were supported by regular staff who knew them well. Staff were flexible... "We're really lucky. We don't use agency staff"'
Per 2019 comprehensive inspection: 'Staff received training in safeguarding adults, safe administration of medicines, health and safety, infection control... Staff received supervision and an annual appraisal.'
Per 2019 comprehensive inspection: 'The registered manager was actively involved in all aspects of running of the service. They covered shifts in staff absence and held meetings with staff.' Staff felt supported (2022).
Per 2019 comprehensive inspection: 'People participated in hydro therapy, art workshops. The service also had cinema nights... mini bus which went on day trips... interactive sensory table.'
Staff get standard training like safeguarding and supervisions, but no specialist courses or funded qualifications.
Per 2019: 'Staff received training in safeguarding adults, safe administration of medicines, health and safety, infection control and moving and handling... additional training... supervision and an annual appraisal.'
Activities include trips, art and cinema nights, but no specialist programmes or innovative approaches.
Per 2019: 'hydro therapy, art workshops... cinema nights... mini bus day trips... interactive sensory table.'
Some infection control slips like missing paper towels in bathrooms and wrong type of bins for PPE waste.
Per 2022: 'not all clinical waste bins were pedal bin types... not all communal bathrooms and toilets had paper hand towels available for people to use.'
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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