Last updated: 9 February 2026
"Staff feel supported by approachable management in a positive team culture with good safety, but training covers only basics and staff retention is unclear."
People were safe and protected from harm, procedures in place meant risks were managed well. The registered manager analysed accidents and incidents for trends. Lessons were learnt from events within the home.
Feedback from staff in the most recent of these surveys included, "Management runs very well" and "I really like working here, I feel part of the team". Staff were confident they could speak up.
There were enough staff who were skilled to provide care and support. The registered manager used a dependency tool to determine how many staff were needed each day and night. During our site visit, staff did not appear rushed.
Per 2022 comprehensive inspection: Staff told us they received enough training. Some of the subjects included, first aid, medicines, fire safety and dementia care. Staff felt supported and had regular supervision.
People and visiting professionals had confidence in the management of the home and told us the registered manager was approachable. Staff told us they felt supported fully by the registered manager.
Following the introduction of a formal activity timetable, the registered manager acted on feedback... about trips and outings. Staff spoke highly of events and activities... more interaction with the community, for example, more activities including local pets.
Training covers basics like first aid, medicines, and dementia care, but no specialist courses or funded qualifications.
Per 2022 comprehensive inspection: Staff told us they received enough training. Some of the subjects included, first aid, medicines, fire safety and dementia care.
Staffing is adequate with enough skilled workers and a planning tool, but no details on retention or agency use.
There were enough staff who were skilled to provide care and support. The registered manager used a dependency tool to determine how many staff were needed each day and night.
AI Generated
Last inspected: November 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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