Last updated: 9 February 2026
"Staff feel supported by the manager and work well together as a team, but gaps in medicine records and some staff vacancies need attention."
However, the Medicine Administration Records (MAR) contained some gaps where staff had not always signed to evidence that a prescribed medicine had been given.
Staff told us they felt they were a good team and worked well together, morale was good and staff felt the manager was very supportive.
The service had identified the minimum numbers of staff required to meet people's needs and these were being met. The service had some staff vacancies at the time of this inspection to which they were actively recruiting.
Staff were supported by a system of induction training, supervision and appraisals.
Staff were positive about the support they received from the registered manager.
People had access to an organised programme of varied activities seven days a week. There were two activity co-ordinators in post.
Some staff vacancies mean they are still recruiting to keep levels steady.
The service had some staff vacancies at the time of this inspection to which they were actively recruiting.
Only standard mandatory training with no specialist courses or funded qualifications.
Training records showed staff were provided with mandatory training such as moving and handling, infection control and safeguarding adults. Regular updates were provided.
Gaps in medicine signing records that audits did not spot.
However, the Medicine Administration Records (MAR) contained some gaps where staff had not always signed to evidence that a prescribed medicine had been given.
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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