Working at St Brelades
5-6 Beacon Hill, Herne Bay, CT6 6AU
Operated by St Brelades Retirement Homes Limited
37 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Staff feel supported and motivated with good dementia training, but inconsistent job references, medicines safety issues and basic activities hold it back."
Safety & Risk
4/10
!
Medicines management had improved but further improvements were needed to ensure people were always offer medicines overtly before they were administered covertly... systems were not in operation to look for patterns and trends.
Staff Culture
6/10
✓
Staff now felt supported, appreciated and motivated. Staff were confident to make suggestions and these were acted on.
Staffing Levels
5/10
!
appropriate references had not been consistently obtained from previous employers.
Training & Dev
6/10
✓
Staff had completed recognised training in relation to dementia care. They had also completed other training to meet people's needs, including catheter care and epilepsy.
Management
5/10
!
Further improvements were required in relation to quality assurance processes, acting on feedback and planning improvements to ensure the quality of the service continued to develop.
Programmes
4/10
!
Consideration had been given to creating an environment which was easier for people living with dementia to understand. These included pictorial menus and an activities calendar.
Points to consider
Recruitment misses some job references from previous employers, so you can't be fully sure about new staff backgrounds.
appropriate references had not been consistently obtained from previous employers
Staff not always offering medicines openly before hiding them in food, and no system to spot patterns in accidents.
staff were not offering medicines overtly at each medicine's round where appropriate... systems were not in operation to look for patterns and trends
Only basic picture menus and activity calendar for dementia, no coordinator or varied programmes to make the job more interesting.
pictorial menus and an activities calendar
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews