Working at St Brannocks
Dymchurch Road, New Romney, TN28 8UF
Operated by Parkcare Homes (No.2) Limited
6 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Visible leaders, comprehensive training and a supportive team culture, but driver shortages sometimes limit outings and activities."
Safety & Risk
8/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events. Lessons were learnt.
Staff Culture
8/10
✓
The registered manager said, “The whole team are so supportive of each other. We also have the PBS practitioner to help us with lessons learned and checks on the staff wellbeing.”
Staffing Levels
6/10
✓
People told us there were enough staff to support them safely... However, one person told us they felt there sometimes weren’t enough drivers. They said, “We could do with more drivers. Only 3 of the staff drive.”
Training & Dev
8/10
✓
One support worker told us, “We have had training in schizophrenia, autism, epilepsy, dysphagia, PBS and physical interventions plus all of the usual like food and nutrition, first aid, fire safety, medication, safeguarding.”
Management
8/10
✓
Leaders at every level were visible and available. They led by example... The registered manager told us about how they had started working as a night support worker at St Brannocks, 20 years prior.
Programmes
6/10
✓
One person said, “I have a cooking session each week where I learn a new meal. I learned to make cottage pie. I look forward to it every week.” People supported to church, dream holidays, cleaning cars and stairs.
Points to consider
Enough staff overall but shortage of drivers sometimes limits outings and activities.
one person told us they felt there sometimes weren’t enough drivers. They said, “We could do with more drivers. Only 3 of the staff drive. This can mean I can’t go to a certain place if there isn’t a driver.”
Activities are regular and varied through keyworkers but no dedicated coordinator or specialist programmes mentioned.
People told us about the goals they had set for themselves... including cooking sessions, church, dream holidays, cleaning.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews