Last updated: 9 February 2026
"Approachable managers, valued staff with good training and strong safety practices, although staffing lacks low agency use or team stability and activities are basic."
We were assured that the provider was using PPE effectively and safely, accessing testing, and the infection prevention and control policy was up to date. Per 2022 inspection.
Staff told us they felt valued and listened to by their managers. Per 2019 comprehensive inspection.
There were enough staff to meet people`s needs. Staffing levels met the needs of people and helped to ensure their safety. Per 2019 comprehensive inspection.
Staff completed a comprehensive induction which included the completion of the Care Certificate. Care staff were encouraged to undertake vocational qualifications. All staff were supported through supervisions and appraisals. Per 2019 comprehensive inspection.
Staff told us the registered manager was approachable and helped them when they needed. Staff felt listened and told us the registered managers door was always open if they needed support. Per 2019 comprehensive inspection.
People participated in a wide range of activities which included, visiting the local pub, board games, listening to musicians and events such as celebrating birthdays. Per 2019 comprehensive inspection.
Staffing levels meet needs with prompt responses, but no details on low agency use or long-term team stability.
There were enough staff to meet people`s needs. People and staff confirmed they had no concerns with staffing levels. Per 2019 comprehensive inspection.
Varied basic activities like games, outings, and music, but no dedicated coordinator or specialist programmes.
People participated in a wide range of activities which included, visiting the local pub, board games, listening to musicians and events such as celebrating birthdays. Per 2019 comprehensive inspection.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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