Working at St Bartholomews Court Nursing Home

Policies and procedures in relation to safeguarding people continued to be in place and accessible to all staff... Staff demonstrated a good awareness of what actions they needed to take... People's medicines were safely managed... Risk assessments were reviewed and where required updated on a regular basis.

Staff told us they enjoyed working at the service as it was well managed and resourced.

We found that sufficient staff were on duty to meet people's needs. The majority of people felt there were sufficient staff available to meet their needs and that call bells were answered promptly.

Staff had undertaken training which included manual handling, safeguarding, dementia care, infection control and health and safety. Specific training was also in place for qualified nurses working within the service, for example, syringe driver and the Gold Standards Framework.

Staff spoke positively about the support they received from the registered manager. They told us that they were supportive, knowledgeable and always available to offer advice.