Working at St. Augustine's House
76 St. Augustines Avenue, South Croydon, CR2 6JH
Operated by Christ The King Residential Care Homes Limited
16 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported by available managers and enjoy a friendly team, but the limited range of activities needs expanding."
Safety & Risk
7/10
✓
Staff received training to do with safeguarding adults... People's medicines were stored, administered, recorded and audited appropriately.
Staff Culture
7/10
✓
Staff told us they enjoyed their roles... 'I enjoy my work here. We get good support from our managers and it is a friendly supportive team.'
Staffing Levels
6/10
✓
There were sufficient staff to meet people's needs and safe recruitment practices were in place.
Training & Dev
6/10
✓
Staff received a comprehensive induction... training was refreshed annually and delivered by a variety of methods including e-learning and classroom-based learning.
Management
7/10
✓
Staff said that the registered manager was always available if they needed to discuss anything related to their work.
Programmes
4/10
!
People said there were some activities that they enjoyed participating in but they told us they would like the range of activities to be expanded.
Points to consider
Only basic activities like games, painting and badminton, residents want more variety so the role might feel routine.
People said there were some activities that they enjoyed participating in but they told us they would like the range of activities to be expanded.
Staffing levels are sufficient but nothing special, no details on staff staying long-term or agency use.
There were sufficient staff to meet people's needs and safe recruitment practices were in place.
Only standard training like induction and refreshers, no specialist courses or funded qualifications.
The registered manager showed us the induction records completed for all new staff... training was refreshed annually.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews