Working at St Armands Court

People were supported safely and protected from harm. The management of medicines was safe. Incidents and accidents were managed effectively; lessons were learned to prevent future risks. Per 2019 comprehensive inspection.

The service had a positive culture that was open and inclusive. Staff told us they felt supported by the manager, and they were comfortable raising any concerns. 'We all support each other. I think we have a good team.' Per 2019 comprehensive inspection.

Staff training was provided which ensured they had enough knowledge to support people and fulfil their role effectively. We saw evidence staff members had received individual supervisions and annual appraisals. Per 2019 comprehensive inspection.

Staff told us they were supported by the management team. One staff member told us, 'We have regular supervisions. If there is anything you want to ask you can.' Per 2019 comprehensive inspection.

Staff told us about a project called 'oomph' which encouraged people to become active. Staff put on music and we observed people dancing with staff. The provider had recently introduced a 'Jolly trolley' which provided games. Per 2019 comprehensive inspection.