Last updated: 10 February 2026
"Positive staff morale, good training and enough staff on duty, but no permanent manager in post and concerns over recruitment checks."
Risks were assessed and clear guidance was in place for staff to mitigate risk to people... Some risk assessments... were immediately reviewed and amended... Medicines were stored and administered safely.
Staff told us the morale at the home had improved and was now positive... 'Staff morale is really good at the moment. Staff ask if they need help.'
People told us there were enough staff on duty to support them safely... the home was currently overstaffed according to the dependency tool that was used.
The training matrix showed a high level of completion of mandatory training. A supervision tracker was in place which showed 94% compliance over the last 2 months.
Despite there not being a registered manager in post at the time of the site visit, staff told us this had not impacted the running of the home as the regional manager and clinical lead were supportive and approachable.
Not covered in recent targeted inspection on safe care and governance; previous comprehensive report from 2021 (over 2 years old).
No permanent manager in post, though regional manager and clinical lead are covering and staff say it does not affect day to day running.
Despite there not being a registered manager in post at the time of the site visit, staff told us this had not impacted the running of the home
Staffing is adequate and even overstaffed at times, but recruitment records for overseas staff were too similar raising concerns over checks.
where overseas staff were sponsored to work in the home, we raised concerns that records of employment interviews were very similar for multiple staff
Some health risk plans were missing details like what diabetes symptoms to watch for, though fixed right away.
Some risk assessments for clinical risks such as diabetes did not always guide staff what symptoms to look for but these were immediately reviewed
AI Generated
Last inspected: December 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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