Last updated: 10 February 2026
"Approachable managers, open culture and strong safety practices shine through, but basic activities and regular agency staff are drawbacks."
Potential risks to people's health and welfare had been assessed and there was guidance in place for staff to mitigate the risks; accidents and incidents had been recorded and analysed, action had been taken.
There was an open and transparent culture within the service; staff attended team meetings where they discussed their practice, people's care and any concerns or suggestions.
There were enough staff to meet people's needs; regular agency staff were used to cover nursing shifts.
Not covered by the 2023 focused inspection report; previous 2019 report over 2 years old.
People, staff and relatives told us the provider and registered manager were approachable and they were comfortable to raise any concerns with them.
People and relatives told us, staff supported them to go to church, out to appointments and shopping trips.
Only basic outings like church visits and shopping trips, no activities coordinator or varied programme to enrich the working day.
People and relatives told us, staff supported them to go to church, out to appointments and shopping trips.
Adequate staffing but regular agency nurses cover shifts when needed, so you work with temps at times.
regular agency staff were used to cover nursing shifts.
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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