Last updated: 10 February 2026
"Supportive managers who staff feel valued by and a positive culture, but no activities coordinator means mostly routine care with basic programmes."
People told us they felt safe in the service, and staff understood the signs of abuse and knew how to report them. Risk assessments were in place to ensure people were safely cared for. Lessons were learned from any mistakes made, and any accidents and incidents were reviewed.
There was a positive atmosphere within the home and people were treated with respect. Staff felt that management were listening to them and taking action when issues arose.
Staffing levels were adequate to keep people safe in the service, and people said that staff gave them help promptly when they required.
Per 2017 comprehensive inspection: Staff received the regular refresher training they needed and they were supported to keep up-to-date with best practice.
Staff understood their roles and responsibilities and felt supported in their role. One staff member said, 'The management have bent over backwards for me in a difficult personal time.' Another staff member said, '[Managers name] is amazing and easy to approach, very fair, she does things as soon as possible.'
Per 2017 comprehensive inspection: People were enabled to join in with organised activities if they wanted to. Activities suited people's individual likes and dislikes and were tailored to their capabilities and motivation.
No activities coordinator or specialist programmes, so the role is mostly routine personal care with some basic organised activities.
Per 2017 comprehensive inspection: People were enabled to join in with organised activities if they wanted to.
Staffing is adequate and gets help to people promptly, but nothing special with no details on agency use or staff retention.
Staffing levels were adequate to keep people safe in the service, and people said that staff gave them help promptly when they required.
Only standard refresher training, no specialist courses or funded qualifications for career development.
Per 2017 comprehensive inspection: Staff received the regular refresher training they needed and they were supported to keep up-to-date with best practice.
AI Generated
Last inspected: October 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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