Working at St Anne's - Saltash

2021 targeted inspection: 'We were assured that the provider was preventing... infections, using PPE effectively, infection outbreaks... effectively prevented or managed.' Per 2020: 'Medicines were managed safely... effective safeguarding systems.'

Per 2020 comprehensive inspection: 'Staff told us, "It is a very special home" and "We are all very proud of the home. We have a wonderful boss."... "There seems to be a really good team here."'

Per 2020 comprehensive inspection: 'There were no staff vacancies... No agency staff were used at St Anne's. The staff team were stable, with many having worked for the service for several years.'

Per 2020 comprehensive inspection: 'The service had been measured at 97% for staff training completed... training on the International Dysphagia Diet Standardisation Initiative (IDDSI)... Staff had completed the "Six Steps to Success" in end of life care.'

Per 2020 comprehensive inspection: 'Staff told us, "We are all very proud of the home. We have a wonderful boss. They are supportive and will listen"' and 'The registered manager worked alongside the care staff when necessary.'

Per 2020 comprehensive inspection: 'First research site for a trial of robotic pets by Plymouth university... funded Virtual Reality (VR) headsets... interactive electronic "magic" table... certificated member of the National Activity Providers Association.'