Last updated: 10 February 2026
"Staff feel valued by supportive management with strong safety practices, although agency staffing and basic activities hold it back."
Medicines were managed safely... Staff understood their responsibilities to identify and report safeguarding concerns... Accidents and incidents were reported and recorded
The management team promoted an open culture... Staff were complimentary about the management team and felt valued
There were sufficient staff to meet people's needs... 'Staff; there are enough carers' and 'I like too that mostly when they use Agency ones they are always the same ones'
Staff were supported through regular supervision and had access to training and development to ensure they had the skills and knowledge to meet people's needs
Staff were complimentary about the management team and felt valued. One member of staff told us, 'I feel they [management team] do value us. They are very accessible...'
People had access to a range of group and individual activities. For example... outing to the local pub for lunch... identifying birds... encouraged one person to read
Staffing is adequate but they use some agency workers to cover shifts
'I like too that mostly when they use Agency ones they are always the same ones'
Only standard training and regular supervision, no specialist courses or funded qualifications
Staff were supported through regular supervision and had access to training and development
Activities are basic like outings, reading and garden spotting, no dedicated coordinator or specialist programmes
People had access to a range of group and individual activities... outing to the local pub... identifying birds... encouraged one person to read
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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