Working at St Anne's Residential Care Home

Staff numbers are enough to cover needs and activities, but no info on stable long-term team or super low workloads.

People were supported by enough staff to meet their needs and keep them safe. One person told us about the numbers of staff who worked at the service. They said, 'That is enough'.

Training covers basics and some champions, but no funded specialist courses or clear career development yet.

All staff received a range of training delivered in house or by external specialists. The registered manager had plans to source training at a more in depth level for these staff.

Safety processes are mostly solid, but medicine systems lag behind best practice due to recent changes.

systems to manage medicines were not always in line with current best practice. Recently, there had been a change in the way the pharmacy had supplied medicines to the service.