Working at St Annes Nursing Home
1-3 Lawn Road, Southampton, SO17 2EX
Operated by Pegmar Limited
58 bedsNursing homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel valued in a family-like culture with strong leadership and excellent safety, but basic activities and standard training hold it back."
Safety & Risk
8/10
✓
Following this inspection, we were fully assured by the practices within the service for keeping people safe. Safeguarding procedures were in place and risks to people’s safety had been assessed... People received their medicines as prescribed.
Staff Culture
8/10
✓
Staff felt appreciated and valued. There was confidence in the provider, the manager and the management team. A member of staff said, “Anything we need, we get, we ask and we get it.”... many staff told us they were, ‘family.’
Staffing Levels
6/10
✓
People and their relatives told us there was enough staff on duty, and they had the right skills to support them with their needs... We observed the service to be a vibrant hub of activity in a relaxed way; staff were not rushing.
Training & Dev
6/10
✓
Staff received training, guidance and support to ensure they could carry out their role effectively. Formal supervisions were carried out and staff told us they could always access support... Staff had been supported with career progression and this included supporting nurses to maintain their registration.
Management
7/10
✓
People, their relatives and staff were complimentary about the leadership of the service... “The manager has provided us with stability.” “The manager has not been in post long but is already making their mark. They are very welcoming to relatives and full of energy and enthusiasm”
Programmes
5/10
!
Per 2023 comprehensive inspection: The service organised a programme of structured activities which people could participate in. This included exercise, games and external entertainment.
Points to consider
Basic group activities like exercise, games, and entertainment, but no dedicated activities coordinator or specialist programmes to add variety to the working day.
Per 2023 comprehensive inspection: The service organised a programme of structured activities which people could participate in. This included exercise, games and external entertainment. The clinical lead told us they were in the process of recruiting a new activities coordinator
Only standard training and supervisions in place, with no specialist courses or funded qualifications mentioned.
Staff received training, guidance and support to ensure they could carry out their role effectively. Formal supervisions were carried out... The provider and manager had oversight of training within the service.
Staffing levels are adequate and not rushed, but no details on low agency use, high retention, or proactive workforce planning.
People told us staff were there when they needed them... staff were not rushing. There was a process in place to measure people’s dependency and need which had informed staffing levels within the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews