Last updated: 10 February 2026
"Supportive management and a strong team culture, but basic activities without a coordinator and unclear staff retention hold it back."
Staff received safeguarding training and knew how to recognise and report abuse. Medicines were well managed... Risks to people had been assessed, monitored and regularly reviewed.
The staff team were a strength of this service. Staff told us they felt well supported... 'It's a great team.'
There was always at least one member of staff on duty to provide care... sufficient numbers of staff to meet people's needs.
We reviewed the training matrix and saw staff had completed mandatory training. All support workers were undertaking additional training for their role, such as mental health awareness and positive behaviour support.
Staff told us they felt well supported by the management team. One support worker said, 'She's the best boss I've ever had. [Registered manager] and [deputy manager] are brilliant with me... It's a great team.'
People had varied activities programmes... One person accessed day centres and an arts and crafts group... weekly walking group and swimming sessions. Two people had been supported to stay in Blackpool.
No activities coordinator or specialist programmes, so the role is mostly routine support for daily living and independence skills with basic outings.
People had varied activities programmes to prevent them from becoming socially isolated. One person accessed day centres and an arts and crafts group... weekly walking group and swimming sessions.
Staff numbers are enough with one always on duty, but no details on long-term staff staying or easy workloads.
There was always at least one member of staff on duty... sufficient numbers of staff to meet people's needs.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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