Working at St Anne's Court

Risks aren't always properly assessed and equipment like hoists isn't maintained right, putting people at risk.

Risks to people were not always identified, assessed and mitigated. Equipment used to support people to move had not always been maintained in accordance with the relevant legislation

Governance and oversight aren't working well, so problems like safety issues aren't spotted early.

Governance systems and oversight were either not in place or not operating effectively as they had not identified the shortfalls we found within this inspection.

Recruitment misses some checks like full job history reviews, even though shifts are covered.

Recruitment processes were not carried out consistently... some required checks had not been carried out, for example, exploration of employment history and health screening.