Working at St Anne's Community Services - The Crescent
1 The Crescent, Green Hammerton, YO26 8BW
Operated by St Anne's Community Services
5 bedsResidential homes
Workplace Score
4.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.5/10
Key Finding
"Staff feel supported with low turnover, but ongoing breaches in safe care and governance, outdated training, and infection risks hold it back."
Safety & Risk
3/10
✕
Continued breach of regulation 12; 'risks to people had not always been monitored', unclean areas increasing infection risk, medicine record errors.
Staff Culture
6/10
✓
'Staff felt respected, supported and valued. Staff told us they could approach the registered manager at any time', positive relative feedback.
Staffing Levels
6/10
✓
'There was enough staff to care for the people safely', staff turnover was low, safe recruitment practices in place.
Training & Dev
3/10
✕
'Staff did not always have the appropriate refresher training in place', outdated training in manual handling and medication, breach of regulation 12.
Management
4/10
!
Registered manager in post but 'quality audits in place failed to highlight the concerns raised on inspection', continued breach of regulation 17.
Programmes
3/10
✕
'Staff supported people to take part in activities and pursue their interests however staff told us an increase in staffing would provide... greater opportunities'.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews