Working at St Anne's Community Services - Rockhaven
57 Batchelor Lane, Leeds, LS18 5NF
Operated by St Anne's Community Services
7 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff feel supported and valued with a proud team and strong safety systems, although training is only standard and activities lack variety."
Safety & Risk
8/10
✓
The provider had systems in place to protect people from the risk of abuse... Risks to people were assessed and monitored... Medicines were managed safely... audited regularly... Systems were in place to learn lessons.
Staff Culture
8/10
✓
Staff were motivated and proud of the service, they told us they felt valued and were well supported. Staff said they were confident any concerns would be listened to and acted on promptly.
Staffing Levels
6/10
✓
There were enough staff to meet people's needs. Staff were trained and knowledgeable about people's preferences and how to support them.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: There was a programme of training, supervision and appraisal to support staff to meet people's needs.
Management
8/10
✓
Staff felt supported by the manager and there was a homely atmosphere in the service. Staff were motivated and proud of the service, they told us they felt valued and were well supported.
Programmes
6/10
✓
People accessed community services... One person was supported to spot their favourite train at the local train station... supported to watch [airplanes] at a café close to the airport. People received a newsletter informing them of any upcoming activities or events, for example, Autistic Pride Day.
Points to consider
Only standard training like medication and supervision, no specialist courses or funded qualifications for career growth.
Per 2018 comprehensive inspection: There was a programme of training, supervision and appraisal to support staff to meet people's needs.
Some community outings and events like train spotting but no activities coordinator or special programmes to vary the workday.
One person was supported to spot their favourite train... People received a newsletter informing them of any upcoming activities or events, for example, Autistic Pride Day.
Staffing levels get the job done but no details on low agency use or strong retention to make workloads easy.
There were enough staff to meet people's needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews