Working at St Anne's Community Services - Queensway
46 Queensway, Huddersfield, HD8 0SR
Operated by St Anne's Community Services
6 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Supportive management and positive staff culture, although adequate staffing and basic activities without specialist programmes hold it back."
Safety & Risk
7/10
✓
Medicines were managed safely. Staff told us they felt happy raising any concerns they had about people they were supporting and were confident they would be dealt with appropriately.
Staff Culture
8/10
✓
Staff we spoke with were positive about their role. One staff member told us, 'It's like my second home, I love the clients and when they are happy. It is a good place to work.'
Staffing Levels
6/10
✓
The service was adequately staffed.
Training & Dev
7/10
✓
Staff received appropriate training. A plan was in place to ensure training was kept up to date. Staff told us they felt supported in their roles and although they had regular supervision sessions they felt able to raise issues at any time.
Management
8/10
✓
People spoke highly of the manager who they said was approachable and supportive. Staff were supported and felt supported by the management team.
Programmes
6/10
✓
People had a good range of activities in place and people were happy with what was on offer. These included going on holiday, shopping, to the cinema, arts and crafts and accessing other activities in the local community.
Points to consider
Staffing is adequate but nothing special, with no details on staff retention or agency use.
The service was adequately staffed.
Activities include outings and crafts but no dedicated coordinator or specialist therapeutic programmes.
People had a good range of activities in place and people were happy with what was on offer.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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