Last updated: 9 February 2026
"Supportive management and strong safety practices with a positive team culture, but limited activities like basic games and staff covering vacant shifts."
Detailed risk assessments had been completed... positive risk approach... The registered manager recorded all accidents and incidents... culture of learning lessons.
Staff worked well together as a team... Staff spoke highly of the management team and told us they were well supported. Staff told us they felt supported by the registered manager.
There were sufficient staff to meet people's needs; people using the service, and staff confirmed this. Staff often filled in vacant shifts to ensure people were supported by staff they knew.
Staff completed training in a range of different areas... The provider had a programme of ongoing training which staff were expected to refresh at set intervals... regular supervision.
Staff spoke highly of the management team and told us they were well supported. The service was well-led by a registered manager with support from a deputy manager.
People received support from staff to engage in their chosen interests... 'We play chess and stuff like that. Board games and stuff like.'
Just basic games like chess and board games plus outings like shopping or walking groups, no activities coordinator or special programmes.
'We play chess and stuff like that. Board games and stuff like.'
Staffing is adequate but staff often cover vacant shifts themselves.
Staff worked well together as a team... and often filled in vacant shifts to ensure people were supported by staff they knew.
Only standard training programme, no specialist courses or funded qualifications mentioned.
Staff completed training in a range of different areas to ensure they had the right skills... programme of ongoing training which staff were expected to refresh.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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