Last updated: 9 February 2026
"Staff praised the supportive manager and enjoyed the open culture with good training, but uncertainty over staff retention and no activities coordinator were concerns."
Staff were confident that the registered manager would listen to any concerns raised and take action to protect people.
Staff enjoyed working at the service and were motivated to provide good quality care. One told us the culture of the service was open and friendly.
On the day of our inspection there were enough staff to meet the needs of people who used the service and keep them safe.
Staff had received training to help them identify and take action if a person's skin was at risk of breaking down.
Staff were complimentary about the registered manager and were confident with the support they received from them and the provider.
People had a wide range of activities they could participate in including sensory room, computer tablets for photos and games, and trips out.
Staff numbers are enough to cover shifts safely, but no info on how many staff stay long-term or if agency workers fill gaps.
On the day of our inspection there were enough staff to meet the needs of people who used the service and keep them safe.
Varied activities like sensory room, tablets and trips make the job interesting, but no activities coordinator or specialist therapy programmes named.
People had a wide range of activities they could participate in. Activities were personalised... sensory room... computer tablets... Trips out
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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