Last updated: 10 February 2026
"Staff praised the supportive manager and felt like family, but basic activities and standard training hold it back."
People were protected from the risk of abuse and avoidable harm. Staff had received training in safeguarding... Risks to individuals were identified and well managed... Medicines records were complete, and medicines were stored and administered safely.
Staff told us they enjoyed working at the home. They were very positive about the people who lived there. They said, 'It is like my second home, it feels like family to me. Clients can talk to me about everything and we engage on a meaningful and personal level'
There were sufficient staff deployed to meet people's needs. Staff told us they were able to provide people with the care and support they needed. A staff member said, 'We have time to spend with people.'
Per 2018 comprehensive inspection: Records showed training had been regularly updated and staff had the skills and knowledge necessary to meet people's needs. Staff received regular supervisions and appraisals.
Staff were very positive about working for the service and the support they received from the registered manager. Staff said, '(Registered manager) is a good manager and approachable, she does listen and gives advice. She is proactive in sorting things' and '(Registered manager) is brilliant.'
Per 2018 comprehensive inspection: Staff knew people's preferences about how they wanted to spend their time and looked for activities within the local community to participate in which included going to the pub, out for meals, visiting places of interest and going on holiday.
No dedicated activities coordinator or specialist programmes, so the role is mostly routine personal care plus basic community outings like pub trips and meals.
Per 2018 comprehensive inspection: variety of activities people participated in which included going to the pub, out for meals, visiting places of interest and going on holiday.
Only standard training and supervisions mentioned, no specialist courses or funded qualifications for career growth.
Per 2018 comprehensive inspection: Records showed training had been regularly updated and staff had the skills and knowledge necessary to meet people's needs. Staff received regular supervisions and appraisals.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp