Last updated: 9 February 2026
"A supportive staff culture and approachable management shine through, although staffing vacancies and limited activities hold it back."
Medicines management was safe. Staff demonstrated a good understanding of their role and actions required to keep people safe. The provider had reported alleged abuse to safeguarding when it was identified.
A member of staff said, 'I love working here. It is so rewarding.' Another member of staff said, 'I've never worked in a staff team as supportive as this one.'
One person told us, 'Yes, there are enough staff.' current staff vacancies meant staff were often asked to work extra shifts or cover was provided from the provider's other services.
Staff were receiving appropriate training relevant to their role. Regular supervision in line with organisational policy was carried out by the registered manager to support staff to develop in their roles. Staff received annual appraisals.
Staff told us they felt listened to and the registered manager was approachable. A member of staff said, 'He's really good and supportive.'
One person told us they often enjoyed a weekly meal out at a local restaurant supported by their care worker. Another person described how they often visited a local town to go collect a monthly magazine and visit their favourite café.
Staff vacancies mean you might have to work extra shifts or get cover from other homes.
current staff vacancies meant staff were often asked to work extra shifts or cover was provided from the provider's other services.
No activities coordinator or structured programme, so the role is mostly routine care with basic outings.
People were supported to access the local community. One person told us they often enjoyed a weekly meal out... Another person described how they often visited a local town...
Only standard training and supervision, no specialist courses or funded qualifications.
Staff were given opportunities to review their individual work and development needs. Staff induction procedures ensured they were trained in the areas the provider identified as relevant to their roles.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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