Last updated: 9 February 2026
"Effective infection control and activities supporting daily life, but staff feel disengaged because managers do not always consider their views."
2020 infection control inspection: We were assured the provider was preventing infections, meeting shielding and social distancing rules, accessing testing, and managing outbreaks effectively.
Per 2019 comprehensive inspection: Staff felt the provider often did not always consider their views. This resulted in staff feeling disengaged at times.
Per 2019 comprehensive inspection: There was enough staff on duty to provide the support people needed. Staffing levels were reviewed on a regular basis.
Per 2019 comprehensive inspection: New staff received a thorough induction. Staff had received appropriate training and support to enable them to carry out their role.
Per 2019 comprehensive inspection: Staff felt the provider often did not always consider their views, resulting in staff feeling disengaged at times.
Per 2019 comprehensive inspection: People were encouraged to access activities which supported them to live an ordinary life. This included work placements and forums for people with learning disabilities.
Staff sometimes feel disengaged because the provider does not always consider their views.
Staff felt the provider often did not always consider their views. This resulted in staff feeling disengaged at times.
Staffing levels are adequate to cover the shifts, but no details on staff retention or minimal agency use.
There was enough staff on duty to provide the support people needed. Staffing levels were reviewed on a regular basis.
Only standard training and induction provided, with no specialist courses or development opportunities mentioned.
New staff received a thorough induction. Staff had received appropriate training and support to enable them to carry out their role.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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