Working at St Anne's Community Services - Croft House

Staff sometimes feel disengaged because the provider does not always consider their views.

Staff felt the provider often did not always consider their views. This resulted in staff feeling disengaged at times.

Staffing levels are adequate to cover the shifts, but no details on staff retention or minimal agency use.

There was enough staff on duty to provide the support people needed. Staffing levels were reviewed on a regular basis.

Only standard training and induction provided, with no specialist courses or development opportunities mentioned.

New staff received a thorough induction. Staff had received appropriate training and support to enable them to carry out their role.