Working at St Anne's Care Home
21-23 Wayside Road, Bournemouth, BH6 3ES
Operated by WCN Care Limited
18 bedsResidential homesHomecare agencies
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.4/10
Key Finding
"Supportive management and a positive culture where staff feel valued, but limited activities and some outdated training hold it back."
Safety & Risk
6/10
✓
2021 targeted inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively, accessing testing for people and staff, and had up to date infection policy.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff told us they felt valued and received praise for their work. They said this motivated them to provide the best care they could.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: People and relatives told us that staff were available when needed and staff acknowledged that staffing levels were satisfactory.
Training & Dev
4/10
!
Per 2019 comprehensive inspection: Not all staff had completed up to date training in fire precautions and some refresher training being overdue.
Management
6/10
✓
Per 2019 comprehensive inspection: People, visitors and staff said there was a clear management structure and that the management team were approachable and supportive.
Programmes
3/10
✕
Per 2019 comprehensive inspection: Work was underway to improve the range of activities provided and various games, craft activities and other resources had been purchased.
Points to consider
No activities coordinator or regular programme, just basic games and crafts being added, so the role is mostly routine personal care.
Work was underway to improve the range of activities provided. Additional staff hours had been allocated to address this and various games, craft activities and other resources had been purchased.
Some staff training not up to date, including fire safety for not everyone.
Not all staff had completed up to date training in fire precautions and the actions to take in the event of a fire.
Staffing levels are adequate but just satisfactory according to staff, nothing extra like stable teams or easy workloads.
staff acknowledged that staffing levels were satisfactory.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews