Last updated: 10 February 2026
"Approachable management and passionate staff build a positive culture, but staffing sometimes stretches to one carer per unit and training remains basic mandatory."
People were protected from abuse by staff who understood how to identify and report any concerns. Incident monitoring records were appropriately used... Medicine management was effective.
Staff were passionate about providing good care outcomes and took ownership for their practice. They had established good working relationships with all visiting professionals
There were enough staff on duty... The dependency calculation led to one member of staff, at times, would be present in the units.
Per 2018 comprehensive inspection: Staff confirmed to us they received an induction... Staff training was up to date. The provider had a defined set of mandatory training
Staff told us that the registered manager was approachable and listened to their views. All felt the registered manager was running a good service.
Per 2018 comprehensive inspection: People were supported to participate in activities of their choice. The activities coordinator arranged for entertainers to visit the home and had also invited a resource... viewfinders
Staffing is adequate but at times only one carer is present in a unit, which could feel stretched.
The dependency calculation led to one member of staff, at times, would be present in the units.
Only standard mandatory training and induction, no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: Staff confirmed to us they received an induction... The provider had a defined set of mandatory training which staff were expected to complete. Staff training was up to date.
Basic activities like entertainers and reminiscence viewfinders, no regular variety or special programmes.
Per 2018 comprehensive inspection: The activities coordinator arranged for entertainers to visit the home and had also invited a resource to the home that could enable people to look through viewfinders
AI Generated
Last inspected: August 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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